Booking Related
This is Standard Operation Procedure for Booking related as Booking is a first activity to recognize a start of a shipment process after the salesman has approached the customer to negotiate for rates and canvass for cargoes. Booking creation is an important process as initial input, data would link to others i.e., EQ operation, Space management, vessel operation, cost, etc. Therefore, data correctness and timeliness are essential.
Policy statements in this document are authorized by the Business Module owner, who is the highest level of each module area.
This manual helps to ensure continual improvement to our customers, RCL service goals are set to meet the RCL consistent growth business